Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (UK)
US English (US)
GB English (UK)
FR French
  • Home
  • Ostara Original
  • Portal
  • Portal Tabs
  • Jobs Tab

Pending Authorisation

Written by Ostara Systems

Updated at October 28th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Nexus
    Sign in Page Dashboard Portal Tiles
  • Mobile
    Work Orders Assets Authorisations Settings
  • Ostara Original
    Desktop Portal
+ More

The "Pending Authorisation" Work Order list shows all the jobs that are currently in the Authorisation process. This list would typically be given to a Resource User so that they are able to view Work Orders that are locked in Authorisation as these Work Orders are removed from all other lists to avoid attendance by Resources to non-approved Work Orders.

This list is requires a specific permission before it is visible. The User can change the number of jobs shown on a single page at one time can be amended to suit their preference as well as being able to filter or export the list to Excel. If the initial list is too large, the User will be required to filter the list down before it is displayed. Clicking a job will display the Job Detail page for the selected job. Below is an example of a "Pending Authorisation" jobs list:

Please Note: That Work Orders returned to the Resource for re-valuation will be highlighted in the Authorised? column so that the Resource knows there is an outstanding action on them.

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Outstanding Quote
  • Quote Requests
  • Completed Jobs
  • Outstanding Reactive
  • Awaiting Actions
Expand