Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (UK)
US English (US)
GB English (UK)
FR French
  • Home
  • Ostara Original
  • Portal
  • Job Detail Page
  • Job Detail Actions

Reschedule the Attendance

Written by Ostara Systems

Updated at October 28th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Nexus
    Sign in Page Dashboard Portal Tiles
  • Mobile
    Work Orders Assets Authorisations Settings
  • Ostara Original
    Desktop Portal
+ More

In certain cases, the Resource or the Client may require the ability to reschedule the attendance of the job. This could be down to the job increasing in urgency or the Resource being held up at another job. If the job needs to be rescheduled then this can be done using the "Rescheduled Attendance" button.

  1. On the Job Detail screen, select the "Rescheduled Attendance" button to display the Rescheduled Attendance pop up.
  2. To reschedule a job, a Priority must be selected. The list of priorities to choose from are the same as the list located in the Create Job process. After selecting a Priority, provide a note in the Notes fields. Once done, click "Save" to reschedule the attendance.

    The schedule of the job will then be amended to the newly set schedule.

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • 2.00 - Pending Attendance
  • 1.00 - Pending Assign
  • 0.10 - Pending Schedule & Specification
Expand