If you have forgotten your Password, simply select the “Forgot Password” function on the Sign In page. Upon doing this, enter your Username and select “Submit”.

The system will then display a notification stating that the request has been received. You will then need to check the email address associated to the Username to find the instructions on what to do next.

If the user associated to the entered Username has the correct permissions to change the Password, an email will be sent to the email address associated to the entered Username containing a temporary password, also known as a Reset Password.

If the user associated to the entered Username does not have the correct permissions to change the Password, the email received will state that you do not have the correct permissions to change your Password, requesting you contact the relevant team to help.