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  • Work Order Detail Page

Work Order Detail Actions

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Nexus
    Sign in Page Tiles Main Menu Avatar Menu Filtering Common Functionality
  • Mobile
    Work Orders Assets Authorisations Settings
  • Ostara Original
    Desktop Portal
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Work Order Detail Actions

  • Accept Job
  • Acknowledge
  • Add or Amend Quotes
  • Add/View/Delete Certificates
  • Add/Edit/View Documents
  • Allocating a Resource
  • Allocating/Taking a Job
  • Amending Parts/Equipment
  • Assign Job - By Email/Phone
  • Chase Quote Request
  • Complete Paused Job - No Visit
  • Confirm Specification/Send Quote Requests
  • Declining To Quote
  • Delivery Dates Provided
  • Edit Delivery Charge
  • Edit Items Received
  • Edit Purchase Items
  • Editing a Job
  • Fixing a Job Remotely
  • Linking Work Orders
  • Order Not Required
  • Passing a Work Order Onto an External Resource
  • Performing a Post-Visit Verification
  • Providing an ETA
  • Providing Feedback
  • Providing Quote Details
  • Purchase Items Dispatched
  • Recall a Job
  • Refuse Job
  • Remedial Works Required
  • Removing Linked Work Orders
  • Request ETA Update
  • Request Quote Review
  • Requesting Additional Engineers
  • Reschedule the Attendance
  • Resource En Route
  • Selecting and Deselecting Quotes
  • Setting a Cost Estimate
  • Starting a Job
  • Taking a Job
  • View Notes History
  • Work Not Required

Add Notes on a Job

  • Add Private Notes on a Job
  • Add Public Notes on a Job
  • View/Translate Notes

Change Action

  • Change - Assets
  • Change - Equipment/Service Type
  • Change - Project Budget
  • Change - Reason

Receipt Purchase Items

  • Returning Items
  • Receipting to Asset

Stopping a Job

  • Stopping a Work Order
  • Stopping a Job with Assets
  • Stopping a Job with Multiple Locations

Popular Articles

  1. Mobile App Introduction
  2. Reactive Priorities
  3. Communication
  4. Portal Introduction
  5. Information
  6. Remove Clients
  7. Creating a Reactive Work Order Introduction
  8. Create Contract
  9. Add Resource(s)
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