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Job Detail Page

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Nexus
    Sign in Page Dashboard Portal Tiles
  • Mobile
    Work Orders Assets Authorisations Settings
  • Ostara Original
    Desktop Portal
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Job Detail Page

  • Job Detail Page Introduction

Job Detail Actions

  • Job Detail Actions Introduction
  • Add/View/Delete Certificates
  • Remedial Works Required
  • Request ETA Update
  • Performing a Post-Visit Verification
  • Chase Quote Request (Phone)
  • Work Not Required
  • Selecting and Deselecting Quotes
  • Starting a Job
  • Complete Paused Job - No Visit
  • Recall a Job
  • Requesting Additional Engineers
  • Allocating a Resource
  • Add/Edit/View Documents
  • Amending Parts/Equipment/Material
  • Setting a Cost Estimate
  • Chase Quote Request (Email)
  • Editing a Job
  • View Notes History
  • Edit Purchase Items
  • Accept Job
  • Edit Delivery Charge
  • Fixing a Job Remotely
  • Linking Work Orders
  • Providing an ETA
  • Delivery Dates Provided
  • Purchase Items Dispatched
  • Add or Amend Quotes
  • Allocating/Taking a Job
  • Providing Quote Details
  • Request Quote Review
  • Taking a Job
  • Resource En Route
  • Accepting/Refusing Additional Engineers Request
  • Edit Items Received
  • Passing a Work Order Onto an External Resource
  • Reschedule the Attendance
  • Assign Job - By Email
  • Acknowledge
  • Refuse Job
  • Providing Feedback
  • Order Not Required
  • Assign Job - By Phone
  • Confirm Specification/Send Quote Requests
  • Declining To Quote
  • Removing Linked Work Orders

Authorisation Jobs

  • Authorisation Jobs Introduction
  • Further/No Further Information Required
  • Authorise
  • Request Re-valuation
  • Refuse
  • Add Notes for Authorisations
  • Place On/Take Off Hold
  • View Quote Details
  • View Documents

Popular Articles

  1. Reactive Priorities
  2. Glossary
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  4. Portal
  5. Contracts
  6. System
  7. Logging Off/Exiting Ostara
  8. Work Orders
  9. Parts
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